WEE endeavour to provide excellent customer service. If you have a problem with a transaction please email us immediately at sales@weeclothing.co.uk and we will work with you to resolve any issues that you may have. Every effort will be made to ensure that an experienced customer service adviser responds to your enquiry within two working days.
PAYMENT METHOD
Payment of all goods can be made using a credit or debit card or via a Paypal account. Your order will be dispatched once payment has cleared.
DELIVERY
Delivery of all goods will be made within 3 working days and will be posted first class Royal Mail.
Postage & Packaging Costs:
UK £3.00 Orders over £30.00 delivery is free of charge.
Europe £5.00
Worldwide £6.00
RETURNS POLICY
WEE guarantee to refund any item(s) if you are not completely happy with your order when you receive it. Return it to us in the same condition as sent within 30 days of receipt along with your details and where you purchased the item. WEE will not refund item(s) that have been worn.
Please ask for your proof of posting certificate from the Post Office and retain it for your reference. Without this WEE cannot
refund any money if we do not receive the returned
items.
The refund will be processed once your goods are received by WEE.
FAULTY GOODS
WEE endeavour to provide the highest quality goods. Where there is a clear defect with the goods supplied WEE will offer a replacement and delivery of the replacement free of charge. Alternatively a full refund will be given on request.